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U.S. Training Practices
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]
A 5 page discussion of U.S. training practices
in business, education and sports,
specifically in relationship to the concepts
of creating a "team" through the
ideal of "personal accountability."
The author provides support for the idea that
individual training programs, such as those
practiced by Universities and the SF 49ers,
lead to Total Quality Management for the
company, creativity, and a positive work
environment. Bibliography lists 6 references.
Filename: Cntrain.wps
TQM in a Manufacturing Environment
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]
A 10 page research paper on Total Quality
Management from a production perspective. The
paper gives a brief history of TQM, a
literature review and recommendations on
implementing TQM. Bibliography lists 10
sources.
Filename: TQM.wps
Generational Changes in the World Auto
Industry
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]
An 8 page paper discussing the changes that
have taken place in the US and Japanese auto
industry as it relates to the US market since
1985. The period has seen significant
implementation of Total Quality Management,
including the launch of GM's Saturn Division
for the purpose of fully implementing the
philosophies of TQM without the need of
transforming existing corporate culture. The
paper's purpose is to assess gross changes and
determine whether TQM has had any effect. It
concludes that in many ways, TQM may
ultimately have saved the industry.
Bibliography lists 7 sources.
Filename: KSautoTQM.wps
Comparing TQM and BPR
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]
A 5 page paper discussing the similarities and
differences between these two approaches to
organizational change. Too often, proponents
of Total Quality Management (TQM) and Business
Process Re-engineering (BPR) believe that
their favored change initiative is the only
valid one in all circumstances, and many
believe that the two approaches are mutually
exclusive. Such is not the case: TQM and BPR
both work for the ultimate goal of higher
efficiency, and they share several common
characteristics. Their differences are very
different, in that TQM is driven from the
bottom up, requires time and can never be
called "finished;" while BPR is
driven from the top down and is accomplished
rather quickly. Aside from their beginnings
and their endpoints, however, the two
approaches to organizational change are far
more similar than they are different. Includes
one table. Bibliography lists 7 sources.
Filename: KStqmBPR.doc
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